WebWord

It’s been a very, very long time since I last posted to WebWord. It was in the middle of January this year. So that’s about three months. So much for frequent blog postings. Ugh!
I’d like to give you a quick update on what I’ve been up to the last three months. First, I finally took […]

My friend Jesper Rønn-Jensen wrote something I think you might want to take a look at right now. It’s a great article, if not an outstanding reference:
Usability of Pagination Links
It’s a response to the Pagination Gallery which is also a great resource.
~ John
p.s. If you want to make sure that you don’t miss great resources […]

Wow, I’m surprised I didn’t blog about this…
Back in November I wrote Choice Kills Usability for my good friend Daniel Szuc over at Apogee. Here’s a little teaser for you to read:
“One of the easiest ways to improve usability is by focusing on just one thing. When you present something to the user, be sure […]

Here’s a link for you; great list:
>> Top 100 UX Blogs
I haven’t seen a list like this re: usability and UX in quite a while. It’s nice to see it.
Of course, I have to laugh a little. I see it as a “linkbait” attempt. Lot’s of people discussed this list and linked to it. (Smart […]

As most readers know, I write articles for Daniel Szuc and Apogee. We’ve just released my latest article…
How Direct Marketing and User Experience Are the Same
The punchline is that direct marketers depend very heavily on data and metrics. Keep in mind that many types of marketing do not focus on measurement and testing. Many marketers […]

Without a doubt, the best work is done by people who are dedicated to their work.  The reason is pretty simple. It is hard to develop something amazing if you don’t care about it, when there’s no interest or passion.
If you talk to people who do great work, they will tell you that there is […]

Are you looking for tips on parenting? If you are, you’re in luck. It seems that Jakob Nielsen has put together a web site for parents.
Well, maybe Jakob didn’t literally put together this web site. Perhaps he did not write the helpful articles. Maybe it’s not even his site at all.
However…
I think it’s really interesting […]

Even if you think you have the best mobile web site on the planet, many people still think the overall mobile experience is terrible. That means that your wonderful mobile web site isn’t all that special to those people.
Let’s take a look: Five Reasons Why The Mobile Web Sucks
1. Wireless carrier networks are SLOW
2. Public […]

I’ve seen this concept twice now. It’s the same guy: Fred Reichheld

Would You Recommend Us? (Business Week) — McCabe says higher scores have already been linked to a greater likelihood that GE Healthcare will win new contracts from existing hospital clients. “Ultimately, it’s not about the score,” he says. It’s about “focusing on the customer.”
Measurement: […]

First, I need to ask you a question. Do you remember faces really well? And, here’s a second question. Do you remember faces better than names? Do you feel frustrated because you remember people when you see them, but you just can’t remember their names? 
Yeah, well, you’re just like 99% of the rest of the […]

I’ve been trying to figure out ways to tell if users are actually giving me good data or not. What I mean is that if you’re doing usability testing, don’t you want to know if users are actually telling you the truth? Don’t you worry about data integrity?
Look, the speak out loud method entirely depends […]

Perhaps the most important video you can watch right now is by Robert Scoble. It’s a 37 minute video about Twitter. He provides an inside look at Twitter and it’s great.
I’ve been on Twitter now for about 4-5 days and it’s already changed the way I do things day to day. It might wear off, but […]