WebWord

Focus on the user — This is possibly the single most important thing for entrepreneurs to remember. “Every startup that dies fails to do this,” Graham says. “A lot of startups focus on their competitors or lawsuits, but what really kills startups is if users think it’s boring. It’s a much quieter and dangerous reason, […]

I LOVE this tag line: Compete On Usability
 

Users Strike Back Against Corporate Customer Service — “Creative consumers have found plenty of ways to get some personal attention from faceless corporations. No longer content to sit back and abide by the whims of fate (or customer service), empowered consumers have been on a rampage this month; let’s take a look.”
Users can be bold!

Nielsen Being Nielsen — “Humans change slower – much slower – than technology. That’s the guiding conclusion of usability guru Jakob Nielsen, who notes that 80% of Web usability guidelines from the Nineties still hold today.”

Steve Krugs Speaks – “As a designer you know too much about the site. You have to bring in people who don’t know anything about the site and have them try and use it. That’s my single best practice.”
Steve rocks.
 

I’ll get to marketing with RSS in just a moment. I’m going to give you a little background first. The context is useful. 
Many readers have been asking why WebWord hasn’t been updated regularly. The biggest reason is that I’ve been working like a dog with my brother on our marketing web site. Let me explain…
More than […]

Users won’t care about iPhone keyboard usability (Adrian Kingsley-Hughes) — “As much as I think that the glass-topped software-powered keyboard on the iPhone looks cool, I keep coming back the one thing that’s important about a keyboard to me - usability.  Do I think that the iPhone’s keyboard is going to be an efficient input […]