Comments on: UPS and HODGKINS IL: Now up to 63 responses http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/ The usability blog of John S. Rhodes Sun, 20 Jul 2008 02:08:53 +0000 http://wordpress.org/?v=2.0.3 by: Val http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-209743 Fri, 11 Jul 2008 13:06:53 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-209743 I ordered a digital camera from BestBuy.com and was told to wait 3-5 days for it to arrive at my home in Las Vegas, NV. I've been tracking my package online; it started in MAUMEE, OH on July 8th then moved to HODGKINS,IN on July 9th then moved to HODGKINS, IL the same date and last I heard it arrived and departed COMMERCE CITY,CO between 1:39 AM and 5:16 AM on July 11th. Its taking entirely too long. The expected arrival date is July 14th when I PAID for it to be here by July 11th. I researched and it takes 25 hours to drive from IL to NV, 14 hours from IL to CO, and 10 hours from CO to NV. I could of personally picked up the stupid thing on OH and gotten it here faster than UPS! Some one is going to hear it if its not in tomorrow! I ordered a digital camera from BestBuy.com and was told to wait 3-5 days for it to arrive at my home in Las Vegas, NV. I’ve been tracking my package online; it started in MAUMEE, OH on July 8th then moved to HODGKINS,IN on July 9th then moved to HODGKINS, IL the same date and last I heard it arrived and departed COMMERCE CITY,CO between 1:39 AM and 5:16 AM on July 11th. Its taking entirely too long. The expected arrival date is July 14th when I PAID for it to be here by July 11th. I researched and it takes 25 hours to drive from IL to NV, 14 hours from IL to CO, and 10 hours from CO to NV. I could of personally picked up the stupid thing on OH and gotten it here faster than UPS! Some one is going to hear it if its not in tomorrow!

]]> by: Adam http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-209262 Wed, 09 Jul 2008 01:35:49 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-209262 Sent a package to Southern California from Northern California. SOMEHOW it found it's way to HODGKINS, IL!!!!! WTF? Never using UPS ground again. It's been 9 days so far. Sent a package to Southern California from Northern California. SOMEHOW it found it’s way to HODGKINS, IL!!!!! WTF? Never using UPS ground again.
It’s been 9 days so far.

]]> by: hush http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208380 Fri, 04 Jul 2008 03:08:35 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208380 WHAT DO YOU WANT ME TO TYPE? WHAT DO YOU WANT ME TO TYPE?

]]> by: permanent sean http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208301 Thu, 03 Jul 2008 17:40:40 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208301 welcome to the land of the lost. my package was scheduled for delivery 7/2. tracked it when it failed to show. last scan was commerce city co 7/2 (where it normally routes prior to delivery), then suddenly showed hodkins il - delayed for adverse weather conditions. ups customer service told me the package was indeed in hodgkins (not colorado) due to poor weather but couldn't give any further details. package arrived this morning 7/3 to my place in wyoming. HODGKINS IS UPS CODE FOR "WE DON'T KNOW WHERE THE F**K YOUR PACKAGE IS BECAUSE WE LOST IT AND NEED TIME TO TRY TO FIND IT WITHOUT ADMITTING WE LOST IT." welcome to the land of the lost. my package was scheduled for delivery 7/2. tracked it when it failed to show. last scan was commerce city co 7/2 (where it normally routes prior to delivery), then suddenly showed hodkins il - delayed for adverse weather conditions. ups customer service told me the package was indeed in hodgkins (not colorado) due to poor weather but couldn’t give any further details. package arrived this morning 7/3 to my place in wyoming. HODGKINS IS UPS CODE FOR “WE DON’T KNOW WHERE THE F**K YOUR PACKAGE IS BECAUSE WE LOST IT AND NEED TIME TO TRY TO FIND IT WITHOUT ADMITTING WE LOST IT.”

]]> by: GMoney http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208288 Thu, 03 Jul 2008 15:20:58 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208288 I'm in the same boat as everyone here...been waiting for my package since it was shipped on the 28th of last week. Now it's stuck in Hodgkin's due to adverse weather conditions. I was wondering, for those of you who finally received your packages, what was the average time (in days) it tool to receive them? I’m in the same boat as everyone here…been waiting for my package since it was shipped on the 28th of last week. Now it’s stuck in Hodgkin’s due to adverse weather conditions. I was wondering, for those of you who finally received your packages, what was the average time (in days) it tool to receive them?

]]> by: Danny http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208267 Thu, 03 Jul 2008 12:56:26 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208267 Just got an update that my package is out for delivery!! 2-3 days turned out to be 2 1/2 weeks. Atleast I'll be receiving it today because I'm heading out of town this evening for the holidays. Good Luck to all and have a good weekend. Just got an update that my package is out for delivery!! 2-3 days turned out to be 2 1/2 weeks. Atleast I’ll be receiving it today because I’m heading out of town this evening for the holidays. Good Luck to all and have a good weekend.

]]> by: twitch http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208168 Thu, 03 Jul 2008 00:16:18 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208168 i was in the same boat as everyone else here. but i recieved my package today. . .here's hoping everyone else recieves thier packages soon. i was in the same boat as everyone else here.
but i recieved my package today. . .here’s hoping everyone else recieves thier packages soon.

]]> by: Johnny http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208153 Wed, 02 Jul 2008 22:41:05 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208153 Sorry, there was a typo. The Redmond departure should read 6/26/2008 Sorry, there was a typo. The Redmond departure should read 6/26/2008

]]> by: Johnny http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208152 Wed, 02 Jul 2008 22:36:17 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208152 I have some personal good news to share. I had a small package that had a Departure Scan Departed Redmond, WA at 3:06 AM 6/30/2008 Adverse Weather Conditions Hodgkins, IL at 5:00 PM 6/30/2008 Arrival Scan Horsham, PA at 5:02 PM 7/2/2008 Hope this is an indication that the log jam may be breaking up for your stuff as well. Good luck and good wishes. I have some personal good news to share. I had a small package that had a

Departure Scan Departed Redmond, WA at 3:06 AM 6/30/2008
Adverse Weather Conditions Hodgkins, IL at 5:00 PM 6/30/2008
Arrival Scan Horsham, PA at 5:02 PM 7/2/2008

Hope this is an indication that the log jam may be breaking up for your stuff as well. Good luck and good wishes.

]]> by: UPS SUX http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208132 Wed, 02 Jul 2008 20:45:09 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208132 Steffany, if you ask the bozo person posting under "Annoyed" they will tell you that you are just plain rude for being upset about your packaged not being received. They will also tell you that you have no right to be mad about it and you can't blame anyone for you not receiving your goods. Steffany, if you ask the bozo person posting under “Annoyed” they will tell you that you are just plain rude for being upset about your packaged not being received. They will also tell you that you have no right to be mad about it and you can’t blame anyone for you not receiving your goods.

]]> by: steffany http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208128 Wed, 02 Jul 2008 20:17:45 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208128 OMG....I can't believe I just found this blog! My package has been "stuck" in Hodgkins, IL for ohhhh I'd say over a week now. They kept telling me that there were delays due to the flooding going on but now I don't know what to believe?? Should I just contact the shipper now and ask for my refrund? UPS had launched an investigation, but I don't know what that will accomplish? OMG….I can’t believe I just found this blog! My package has been “stuck” in Hodgkins, IL for ohhhh I’d say over a week now. They kept telling me that there were delays due to the flooding going on but now I don’t know what to believe?? Should I just contact the shipper now and ask for my refrund? UPS had launched an investigation, but I don’t know what that will accomplish?

]]> by: Danny http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208115 Wed, 02 Jul 2008 17:50:22 +0000 http://www.webword.com/wp/2007/03/26/ups-and-hodgkins-il-now-up-to-63-responses/#comment-208115 Annoyed, you are telling me that after an entire month of dealing with this that UPS still can't avoid it? Give me a break. Your argument is tired and is NO excuse for what is going on. We, the paying customer, are being lied to about what is going on from UPS. LYING, is that acceptable to you? Annoyed, you are telling me that after an entire month of dealing with this that UPS still can’t avoid it? Give me a break. Your argument is tired and is NO excuse for what is going on. We, the paying customer, are being lied to about what is going on from UPS. LYING, is that acceptable to you?

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