10 Tips to Improve Usability

10 Tips to Improve Usability — “Three questions are likely to reveal solutions for the shopkeeper in trouble: Is it easy to move around the store? Are my customers able to find what they want? How can I speed up transactions at the checkout counter?”

Nothing too new here for most WebWord readers. However, it is good to think about what lessons we’ve learned offline that might translate to online success. Then again, be careful about making the wrong analogies. For example, shopping carts in the real world are not anything like shopping carts on the web.

p.s. Also on Practical eCommerce: Craigslist.com’s Craig Newmark

Leave a Reply