Quantitatively test the effectiveness of your home page — “This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.”

Journeying Through CHI 2006

Returning to CHI: Different Experience, Same Rush

User Experience & Cognitive Pleasures — “User experience and usability are two different things.”

What is UsiXML? (…besides a very nasty acronym.)

How to Create User Friendly Web Sites — Excerpted from Prioritizing Web Usability by Jakob Nielsen and Hoa Loranger.

Lou Rosenfeld’s Enterprise Information Architecture Seminar — Warning: 9MB PPT

I am in a mobile phone death spiral

Dogmas Are Meant to be Broken: An Interview with Eric Reiss — “And standards are just standards, and they can change as technology changes. Best practices are guidelines; they’re not rules.”