http://www.webword.com/wp/2006/04/25/how-much-effort-does-it-take-to-create-a-great-user-experience/ The usability blog of John S. Rhodes Sat, 05 Jul 2008 03:38:36 +0000 http://wordpress.org/?v=2.0.3 http://www.webword.com/wp/2006/04/25/how-much-effort-does-it-take-to-create-a-great-user-experience/#comment-12632 Tue, 25 Apr 2006 13:04:29 +0000 http://www.webword.com/wp/2006/04/25/how-much-effort-does-it-take-to-create-a-great-user-experience/#comment-12632 My quick response is that I've been doing this for years in my head. I've only started to use the formula for real. It has been back-of-the-napkin mostly, but it has been useful. It let's me know just how important users are to our projects while also giving me a clue about our internal UX strengths and weaknesses. I've also been thinking about how to use the formula to feed "real" ROI calculations, but I'm not quite there yet. My quick response is that I’ve been doing this for years in my head. I’ve only started to use the formula for real. It has been back-of-the-napkin mostly, but it has been useful. It let’s me know just how important users are to our projects while also giving me a clue about our internal UX strengths and weaknesses. I’ve also been thinking about how to use the formula to feed “real” ROI calculations, but I’m not quite there yet.

]]> http://www.webword.com/wp/2006/04/25/how-much-effort-does-it-take-to-create-a-great-user-experience/#comment-12631 Tue, 25 Apr 2006 12:41:44 +0000 http://www.webword.com/wp/2006/04/25/how-much-effort-does-it-take-to-create-a-great-user-experience/#comment-12631 Pretty good theory there, and as you say at the end, a good starting point - but some examples of actual projects would give a better idea of the range of "effort" values. I do see that the model is specific to each agency's measurements of their own "dedication" and "clarity" so examples would need to come from one group. It would be great to have some standard values for the denominator to compare projects between companies. I'm thinking there's a "sensitivity analysis" in there somewhere... Pretty good theory there, and as you say at the end, a good starting point - but some examples of actual projects would give a better idea of the range of “effort” values. I do see that the model is specific to each agency’s measurements of their own “dedication” and “clarity” so examples would need to come from one group. It would be great to have some standard values for the denominator to compare projects between companies. I’m thinking there’s a “sensitivity analysis” in there somewhere…

]]>