The Web 2.0 Trinity: People, Data, and Great Software
“Out on the Web, having the users and the useful data is the most important thing. Functionality and software in general are becoming relentlessly commoditized as well. A quick search of Sourceforge can find you a dozen versions of just about any software you could want, from GUI toolkits, to databases, to productivity software, complete with source code and all for free. Creating a place that lots of users want to go to and collecting a great database of uniquely valuable information is not something you will ever be able to download for free.”
The user is the center of the universe…
Related: How Web 2.0 Killed Microsoft