How Product Teams Benefit from Usability
“Product teams can leverage usability in three simple ways. First, usability can disambiguate requirements. Second, it can push a product closer to perfection with a small investment. Finally, usability helps product teams inform the organization about potential and expected support issues.” (Source: Apogee, Author: John S. Rhodes)
This is an article that I wrote for Daniel Szuc of Apogee. We’ll be working a lot together this year, particularly along the lines of articles and reports. Exciting stuff.
Usability = Requirements Clarity + Pareto Principle Insight + Insurance Policy & Foresight