Taking GIS Into The Field: Why The End-User Experience Is Critical To Success
(Source: Electric Net, Author: Corey Maple) — “GIS is a technology, not a business process. As a result, taking GIS into the field by itself creates a number of potential challenges. Applications can be too slow, with learning curves that are too steep for rapid acceptance among end-users. To ensure a successful transition, utilities will likely need to implement GIS with integrated field design. When considering your options, it is important to focus first on the end-user — not the solution itself.”
Good: Focus on the user.
Bad: What is GIS? (Not defined in the article.)