Archive for September, 2005

OPML “crappy” Robertson says

Posted on September 30th, 2005 in Usability | 1 Comment »

Robert Scoble — “But if you say the format is crappy that makes me wonder if you have something better up your sleeve. So, I’m gonna call you on it. Do you?”

Even if you don’t give a hoot about OPML, Scoble’s posting is work reading. It is a nice response to a technical person from the perspective of an end user. The cool thing is that Scoble is, or at least can be, very technical. He’s one of those guys who wears different hats.

Read the posting…

Software that actually works

Posted on September 26th, 2005 in Usability | No Comments »

“The problem for all conventional software vendors is that their business model is built around products that don’t work. For some reason, customers have bought into this. They hand over their money, take delivery of the product, and then start figuring out how to get it working.”

Read the posting…

What’s happens when the Google Operating System-Client-Platform is here?

Posted on September 26th, 2005 in Usability | 6 Comments »

Let’s try to be where the puck will be. What happens after the Google Operating System (platform) becomes a reality? Or, how about Google 2.0, as I discussed back in 2001?

(Before I start, forget about the Google browser. That is so lame. Don’t waste cycles on it. If you’re stuck on it, consider yourself warned: You’re behind the Googleplex curve my friend!)

First and foremost, we’ll continue to see attacks from Microsoft. However, we’ll also see attacks from the companies that are currently in bed with Microsoft. Once they realize what happened, they’ll be on fire. You can expect an increase in legal battles, patent suits, and name calling.

The thing you need to keep in mind is that Microsoft isn’t Microsoft alone. Microsoft is perhaps the city of Rome in the Roman Empire. But, Rome was never equivalent to the Roman Empire. Nevertheless, if you take down Rome, you take down the Empire. If you take down Microsoft, you take down all the big and little companies that are the parasites of Microsoft. I hope you follow me.

First realization: Google’s legal cost are going to dramatically increase.

Next, we need to think about the new parasites. Can you name any companies that work closely with Google? Probably not. They are generally hidden. More appropriately, they are completely outshined by Google itself. Few companies working with Google see the light, except maybe by the reflection Google.

Put another way, Google is plowing ahead without much help from outside organizations. It isn’t clear yet if they need help yet. They have plenty of brainpower, plenty of technology, and plenty of money.

So, who does Google care about? Well, they care about Google. They take care of their people from what I understand. They also seem to care about developers and engineers and other smart folks that get work done. They care about the engines of creativity, the people that make the magic happen. But, the magic is usually technical.

Their labs and their developers network are both very strong. Think of Google as center of gravity in the development world right now. It is the place to be. In effect, Google is stealing this move from Microsoft’s playbook: Get the smartest folks on Earth interested in what you do. From there, They Will Come.

Second realization: The future belongs to those who can capitalize on Google’s APIs. If you can hack Google, you can hack a fortune.

If you were Microsoft in the 1980’s what would you care about regarding your software? Plenty of things, but perhaps most important, you’d need to care about hardware. You don’t get software running without hardware. You have no choice, you have to care about the layers below. Not all the layers, but at least the layers that you ride on. Think about how Microsoft played with Intel and IBM and you’ll start to feel the vibe.

Google doesn’t care much about hardware, as long as it is cheap and they can distribute it for maximum effect. That is, hardware isn’t a concern. It doesn’t need to be. But, they do care a little bit about Microsoft and Windows. And, despite what you might be thinking, they care about Apple and Linux too. In fact, they really care about Linux and open and free operating systems.

Operating systems are the new hardware layer. Once the Google Operating System takes hold, operating systems in the traditional sense will not matter much at all. If Microsoft tries to undermine Google by making their tools useless, users will very likely flock to Google not back to Microsoft. You see, Google is more addictive than Microsoft now. You depend more on Gmail, Google Talk, and Desktop Search than you do Windows, Microsoft Office, and Internet Explorer. If that isn’t the case today, it will be the case in the near future.

Google has moved up the food chain, or more appropriately, Maslow’s Hierarchy. The operating system (Windows) doesn’t matter if you run on the internet. There are plenty of web-oriented word processing tools now versus Word. You can easily switch from Internet Explorer to Firefox. But, it is hard to throw away social networks (e.g., Google Talk) and a superior desktop searching tool. Google does new stuff, and the stuff that competes with Microsoft is at least as good but often better.

This isn’t so much a Google versus Microsoft set of comments. Instead, take a step back and just consider that the operating system on your computer or PDA or smartphone just doesn’t matter too much. What matters is the user experience, social value, and (shazam!) low cost.

Using Google is cheap, cheap, cheap. How much do you personally pay to use Google’s goodies. If you’re like me, you pay next to nothing. And yet, Google is making money. If advertising starts to fail them, I’m pretty confident that they’ll be able to extract money from users of their operating system.

By the way, when I say “operating system” I really mean the vast collection of web services that Google offers. So, you’ll have to adjust your mental model a bit.

Third realization: To understand the Google Operating System or Google 2.0, you have to understand what Google is riding on. You have to understand the layer below. One corollary is that you should look at how Microsoft worked back in the 1980s regarding their partners.

Bonus realization: Today’s Microsoft .Net programmers and Sun’s Java programmers are the future COBOL and BASIC programmers. If you are a programmer or software engineer, consider what skills you have and what you care about right now. You’re probably going to be behind the proverbial 8 ball in just a few short years.

Das Keyboard!

Posted on September 26th, 2005 in Marketing, Technology, Usability | 3 Comments »

Definitely for über geeks…

Need advice: How do I become a publisher?

Posted on September 26th, 2005 in Usability | 3 Comments »

(I’m going to try to keep this simple. It has been a while since I’ve had to dig into these topics. Please help me get up to speed!)

As long time readers know, I have had more than my fair share of technology problems. Database meltdowns, server crashes, corrupt code, and more. Furthermore, I have a low tolerance for technology issues. I’m a bit less patient than I should be. My apologies to those who have suffered through my rants over the years.

With that said, I am looking for advice. I’m thinking about setting up a web site with my brother to cover some travel topics. He’s bright-eyed and bushy-tailed, ready to dig in and make the magic happen. So, I’d like to help with the set up of the web site and perhaps the content too. Here’s what we’re looking for:

1. A great web host for our web site. Reasonable cost, great service is an absolute must!

2. Simple blogging software (Movable Type or Wordpress would be just fine).

3. An easy to use email newsletter package. Want to capture email addresses and send out a weekly newsletter to subscribers.

4. Ability to FTP images and files, via FTP client or web. Doesn’t matter to me.

5. (Near) future ability to sell electronic goodies.

Um, that’s it. Think of this as a puzzle. What is the most reasonable way to set up a little web site that is focused on offering simple content, free and for sale? What is your solution? What is your advice? How do you make it happen? Any good examples to follow?

Thanks in advance!

How to do it wrong: Register.com

Posted on September 24th, 2005 in Usability | No Comments »

I just received a message (“newsletter”) from Register.com that I didn’t request. It was full of the usual marketing bull. The value was extremely low. But more importantly, it was basically spam.

Here’s what they added to the end of the message: “P.S. Please click here to continue receiving this newsletter.”

Um, but I didn’t ask for it in the first place. What happens if I don’t respond. Will they honor my request? Wait a minute, I didn’t request the material in the first place. It is a catch. If I respond, they’ll keep sending me the stupid marketing bull. If I don’t respond, what can I assume?

Their email reminds me of the old one liner “So, when did you stop beating your wife?”

Just add this to the stack of things that I don’t like about Register.com. If you need to register a domain, stay away from them. They stink! Give Dotster.com, Joker.com or GoDaddy.com a try instead.

A Natural History of the @ Sign

Posted on September 23rd, 2005 in Usability | No Comments »

“Metaphors range from animals (snail, worm, little dog, horse) to body parts (elephant’s trunk, monkey’s tail, cat’s foot, pig’s ear) to food (rollmops herring, strudel, cinnamon roll, pretzel). This article includes a sampling of the many names of @, world-wide.”

Read the article…

Report Highlights U.S. Vulnerability to Oil Shocks

Posted on September 20th, 2005 in Usability | 5 Comments »

“The report details the findings of Oil Shockwave, an oil crisis simulation conducted earlier this summer, which found that taking less than 4% of oil off the global market due to small incidents of political unrest and terrorism would cause prices to rise dramatically to more than $161 bb. It also showed that once an oil supply disruption occurs there are few short-term options for protecting the U.S. and global economy.”

Niiice. So a minor disruption will causes prices to approximately triple.

Visit the National Commission on Energy Policy web site…

View the full report… (PDF)

iPod Plays Video

Posted on September 19th, 2005 in Usability | 1 Comment »

WebWord –> Business Week –> Digg –> MAKE

Ambient Findability

Posted on September 19th, 2005 in Usability | No Comments »

Looks like Peter Morville’s Ambient Findability might be available for public consumption.

Then again, maybe not. The entry is kind of strange on Amazon. You’ll see what I mean if you click the link above. Is it really available or not? Did the delivery date slip?

Did you pick it up? Is it any good? Let us know! (I didn’t get a review copy. Sniff, sniff.)

Business Week: Best of the New Web

Posted on September 19th, 2005 in Usability | 3 Comments »

Not so clear on the “new” in the Best of the New Web title, but that’s fine.

In any case, the list is pretty good. You might find something new and jazzy. Good luck.

The Google Legacy

Posted on September 19th, 2005 in Usability | No Comments »

This might be worth the $180. I saw Stephen Arnold at the Enterprise Search Summit in NYC and he seemed to have an excellent grasp on search, particularly Google. If you have downloaded the report, tell us if it is any good. Thanks.