WebWord

“In general, the best candidates for a switch to the Mac are those who use their computers overwhelmingly for common, mainstream consumer tasks. These include e-mail, instant messaging and Web browsing; word processing, spreadsheets and presentations; working with photos, home videos and digital music; and playing and creating CDs and DVDs.”
As Walt Mossberg points out, […]

“Googlisation can be described as the conditioning of your expectations and behaviour by the format, popularity and prevalence of the search engine Google. Naturally, this has an impact on design of Web sites and intranets.”
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Related: The Four Horsemen of Usability

Jef passed away on 26-Feb-2005.

“Design and Content Optimization through Eyetracking Testing”
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Related: Eye Tracking and the Internet

“The WAA unites and fosters the interests of industry practitioners, vendors, consultants and educators who use, sell, install, implement, consult, teach or train in the field of web analytics.”
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Related: Prioritize Usability Testing and Web Analytics (ClickZ)

“Since releasing some icons of my own, I’ve received quite a few messages asking “how do you create an icon?”. Well, I can’t tell you how to create an icon — but I can tell you the steps I take to create an icon.”
This is like saying, I can’t tell you how to bake a […]

“New versions of the Yellow Pages now landing on doorsteps across the country include such new headings as Botox, body piercing, paintball, satellite equipment and teeth whitening.”
This is a great example of information architecture done in the wild; 100% organically grown.
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Related: Getting the Most from Your Yellow Pages Advertising

mezzoblue — “As someone used to thinking in RGB, I’ve looked high and low for a good resource to turn to for help in converting that knowledge to CMYK. This may not be that resource, but I figure I’ve amassed at least the beginnings of a how-to on the subject.”
Excellent overview. Highly recommended.
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Related: […]

1. Produce great documentation
2. Take scripting and extensibility seriously
3. Allow for a tabbed interface
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Somewhat Related: Head First Design Patterns

Scott Berkun — “This essay provides a primer on idea pitches, and although most of my experience is in the tech-sector, I pitch to you that the advice here will be relevant to pitching business plans, yourself (e.g. job interviews), screenplays, or anything else.”
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Related: Secrets of Power Negotiating

“Last December, I traveled to Beijing, China for User Friendly 2004 to meet a few of our usability colleagues there. What I found was a large and vibrant usability community, with nearly 200 people attending the conference, organized by UPA China and UPA Hong Kong.”
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Apogee — “Customers avoid web-based customer support if information is not relevant, out of date or hard to find. Without a business commitment to addressing these issues, customers will continue to prefer contacting a service representative by phone.”
Sound advice.
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