What Makes a Design Seem ‘Intuitive’?
UIE — “Once you understand how ‘intuitive’ works—what makes someone perceive a design to be intuitive—it becomes easier to make the decision as to whether an intuitive design is worth the extra effort. The knowledge your users have when they arrive at the design (current knowledge), what knowledge they’ll need to complete their tasks (target knowledge), and what the design needs to do to help them complete the task (the gap) are the key ingredients for making an interface that seems ‘intuitive’ to your users.”
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