Saturn: Product Will Reign
Bob Lutz (GM Vice Chairman) — “Rest assured, in Detroit, the media will tell me what they think of the new Saturns and the new design direction — they always do. But I’d like to hear what you think. So please feel free to provide your input to this blog.”
Here’s what I posted as a comment on the Fast Lane blog:
“I really like Saturn products. I know several happy customers. Great service, as you mention, and fair prices. However, I’ve heard (and read) that Saturn has never turned a profit. Is this true? If it is true that Saturn is unprofitable, what is going to be done to make it profitable? How will those actions impact quaility, service, usability, and so forth? Great products don’t always generate great profits. Unfortunately.”
They review the postings. We’ll see if they have the guts to post what I wrote. I think it is very fair, but maybe they don’t feel that way.
January 7th, 2005 at 12:45 am
They posted the comment. Bravo! Now I wonder if there will be a reponse to the questions I asked.