WebWord

Kottke — “As important as this particular presidential election is, I’m more interested in the longer term factors affecting the voting process in the US. The electoral college system, how the media’s election day coverage influences voter turnout, the construction and dissemination of information to voters by state and federal authorities, the voting process…basically the […]

I’ve produced my fourth podcast. In this audio show I talk about the definition of usability and human factors. I provide some background and history on these terms, and I also dive into other terms like human-computer interaction (HCI), user-centered design (UCD), ergonomics, and more. If you don’t know much about usability this is probably […]

The Age — “Some businesses are turning old call-centre certainties on their head, trying to spend more time with their customers rather than less - or more time with their “highvalue” customers. Most are giving their operators real authority to make decisions on the fly, and the information, training and applications to let them do […]

“Many websites out there don’t have a single link to another website. According to Webcredible ( http://www.webcredible.co.uk ), a leading UK usability and accessibility consultancy, this is a bad idea. Ask a webmaster why there aren’t any outbound links, and the answer you’ll probably get is simple enough: “If I link to other websites people […]

eWeek — “The TMC study, released last month, said it took 195 developer-hours to build some enterprise applications, compared with 94 developer-hours to build the same applications with Microsoft’s Visual Studio. Application server installation and configuration took 22 developer-hours in the WebSphere environment and 4 in the Microsoft environment, the study said. IBM, of Armonk, […]