http://www.webword.com/wp/2004/09/30/web-design-roi-is-not-a-silver-bullet/ The usability blog of John S. Rhodes Fri, 22 Aug 2008 02:43:39 +0000 http://wordpress.org/?v=2.0.3 http://www.webword.com/wp/2004/09/30/web-design-roi-is-not-a-silver-bullet/#comment-8199 Tue, 30 Nov 1999 00:00:00 +0000 http://www.webword.com/wp/2004/09/30/web-design-roi-is-not-a-silver-bullet/#comment-8199 What are the ways a web site can save money for a business currently? Or do we live in a fools paradise with the promise that the web actually creates self service? What industries is it working well at the moment? Banking, viewing and paying bills online, airlines (checking and booking flights), hotels? What are the ways a web site can save money for a business currently? Or do we live in a fools paradise with the promise that the web actually creates self service? What industries is it working well at the moment? Banking, viewing and paying bills online, airlines (checking and booking flights), hotels?

]]>