Usability and human factors

“This presentation follows on from the introduction to usability and user-centred design and focuses on human factors issues, beginning with a discussion of the roots of usability in the field of human factors. Through a series of everyday examples it introduces the principles of feedback, visibility, affordances, constraints and natural mapping, as discussed in Donald Norman’s The Design of Everyday Things. Norman’s conceptual models and the gulfs of execution and evaluation are also illustrated through the use of examples. Finally, human factors issues relevant to the web are discussed.”

A couple of years old but still useful.

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