WebWord

AIFIA - “This weekend retreat is an opportunity for IAs from around the globe to come together in an informal and beautiful setting to discuss and share ideas about the future of Information Architecture. Where are we heading? What is the career path for an IA? What is on the horizon for the next 5 […]

“The analysis done by the company will cover all aspects of web design and development, from logo placement, colour coding and text colour to missing items, links without content, design dissimilarities and lack of clarity.”
Read more…

Internet Week — “The survey found that campaigns sent between 6 a.m. and 10 a.m. EST had deliverability rates two percent higher than any other time. Campaigns sent between 10 a.m. and 2 p.m. EST were far less successful falling, 3.1 percent below the campaign average. The 10 p.m. to 2 a.m. EST period was […]

Entrepreneur — “Is your home page a landing page? You shouldn’t consider it one. Your ad entices people to click for more information, while your landing page closes the sale. It shouldn’t invite people to surf your Web site. It’s a stand-alone page that hides your main Web site navigation. It offers few or no […]

Cornell School of Hotel Administration — “The theory that satisfied guests generate repeat business in the lodging industry was challenged by the results of a study of 364 guests at two similar big-city hotels. Analysis showed only a weak connection between satisfaction and loyalty, which is a precursor to repeat purchases. Examining such factors as […]

“Recent research has shown that not all psychopaths are violent killers — many of them hold normal jobs, with some rising to the highest levels of executive management.”
Are you working for a psychopath? Are there any psychopaths in usability?
Read more…

Jason Kottke talked about it recently (24-Aug-2004)
Anil Dash talked about it a year ago (15-July-2003).
I talked about it three years ago (6-Sept-2001).
:-p
(Yes, I’m trying to take credit. However, both Anil and Jason do a better job than I do at explaining these things. Despite the fact that I truly believe what I just wrote in […]

The Age — “Registered users are supposed to get better access to support and upgrades. Registration can also help thwart piracy. And it may be part and parcel of a software licensing agreement anyway. But where do you draw the line? It seems that almost every product demands, and constantly nags for, customer details.”
Not much […]

1. What is the best software you used today?
2. What is the worst software you used today?
3. What software do you use the most?
4. How are 1, 2, and 3 related?
I can’t stand SAP but I use it all the time. I think Internet Explorer is broken, but I need to use it all the […]

Here’s a short story for you. My girlfriend is taking an online course. She was having Java issues with her browser. She was unable to use a module in the course. So, I did some investigation and found out that she is running IE 6.0 SP1 on Win2K. I looked up the browser requirements […]

“The second problem is that open source when they turn to the general tools they tend to be in the line of “let’s implement what we already know” so they will take Microsoft Office and they will clone it. Since we’ve been criticising Microsoft for years for cloning Apple it is only fair to criticise […]

Boxes & Arrows — “We, as designers, need to start thinking about the ways that mobility and location-awareness could enhance each service and application we design. Mobile technology is expanding our design toolkit beyond the desktop, and those who embrace this technology to enhance the core functions of their products will offer their users a […]