Next time you shop, give them the finger.
“Grocery operators hope the big investments in technology will help them better withstand competition from big-box discounters that are making food a mainstay of their product mix.
Supervalu Inc. of Eden Prairie said it’s close to testing a system that allows customers to pay for groceries by placing their finger on a scanner. Other chains such as Albertson’s and Food Lion are rolling out “smart” shopping carts that allow people to price-scan groceries as they shop.”
4 things:
- Technology is never a silver bullet alone.
- How many times will we have to hear, “But what if someone cuts off my finger to buy liquor of diapers?!”
- How many times will we hear, “I don’t want these stores to know what I put in my trolley!”
- Is this user-business balanced design?