How Not To Treat a New Customer
unraveled — “I just switched to Vodafone from T-Mobile. I didn’t really want to switch that badly, as T-Mobile’s service had been generally quite good, but my phone had features that only could be used if I was on the Vodafone network. I did a little research, and the price difference was negligible so I decide to switch. And so began my bad customer experience voyage…”