Comments on: “There’s Nothing We Can Do” http://www.webword.com/wp/2004/07/02/theres-nothing-we-can-do/ The usability blog of John S. Rhodes Fri, 22 Aug 2008 02:54:13 +0000 http://wordpress.org/?v=2.0.3 by: MatthewOliphant http://www.webword.com/wp/2004/07/02/theres-nothing-we-can-do/#comment-5594 Tue, 30 Nov 1999 00:00:00 +0000 http://www.webword.com/wp/2004/07/02/theres-nothing-we-can-do/#comment-5594 You really shouldn't be upset. Remember <a href="http://usabilityworks.typepad.com/uwdotorg/2003/08/good_customer_s.html">good customer service is the responsibility of the customer</a>. Therefore, companies shouldn't be held accountable for their inability to provide service. I have Verizon service. Always had a good experience with the people I had to deal with. Not so with Sprint, but that's another rant for another time. You really shouldn’t be upset. Remember good customer service is the responsibility of the customer. Therefore, companies shouldn’t be held accountable for their inability to provide service.

I have Verizon service. Always had a good experience with the people I had to deal with. Not so with Sprint, but that’s another rant for another time.

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