WebWord

useit.com — “The six remote controls required for a simple home theater illustrate the problems caused by complexity and inconsistency in user interfaces.”
Read the article…

What do you think. Is MoreGoogle more usable? If these really are improvements, why didn’t Google think of them?

Design By Fire — “So I’ve toiled away to bring you an all new round of the world’s leading experts in the field of high-technology design versus those down in the trenches fighting the good fight day in and day out. Yes, ladies and gents, at the risk of alienating all those folk whom I […]

InfoWorld article: Capturing user experience closes the feedback loop: “If you want to make software developers squirm, force them to watch people using their software.”

Gerry McGovern — “Concepts such as usability and findability are popular today. Over the years, I’ve learned that selling is very often about emotion. Great selling happens when you walk into a store intending to spend 100 dollars. You leave half an hour later, having spent 500 dollars and you’re
feeling happy.”
…but how will you feel […]

Matthew Oliphant is blogging the Usability Professionals Association (UPA) 2004 conference.
Matthew has been visiting WebWord for a long time now and this is my opportunity to help him out with some traffic. Also, I encourage you to donate just $5 (via PayPal) to help him with the conference expenses. As a friendly gesture in return, […]

V-2 — “The battles have been fought and won; I can’t imagine that there’s much of anything interesting left to say about Web design, and frankly I wonder about the priorities of those who can still work up a good head of steam behind discussions of Flash or Jakob Nielsen or the proper amount of […]

Traffick — “Is it possible that many of Ask Jeeves’ users are unsophisticated, and that’s the reason for the continued profitability of the company, built on search engine results pages that sometimes display up to ten sponsored links at the top of the page, dominating the entire real estate of a user’s screen?”
Is this possible? […]

MSNBC — “There’s a delicate balance between maintaining security but also providing customers with ease of use”
That’s the real issue. The core. Usability and security are sworn enemies. Solve this problem and you’ll make a lot people happy, and you’ll make a lot of money.
Read the article…

GrokDotCom — “The thing is, start measuring. Through your numbers, you possess powerful information. You don’t need to grope in the dark or drown in an overwhelming ocean of digits. It doesn’t even require genius to work with this stuff. It just requires that you do it. Just like brushing your teeth after you eat.”
Read […]