WebWord

“The IA Library is a selection of resources related to the field of information architecture. The collection includes articles, books, blogs, and more.”
WebWord isn’t included. Should it be?
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“Siebel 7.7 is designed to boost the productivity of staff by providing user-friendly improvements, including enhanced navigation capabilities such as a back-button; easier-to-read data; and embedded role-based guidance.”
A release specifially aimed at improving usability.
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Arizona Republic — “Peter Grunwald, of the Internet research firm Grunwald Associates, estimates that about 2 million sites have been created by kids ages 6 to 17. By next year, his research indicates, there could be 6 million or more. Further, he estimates that 9 percent of kids ages 9 to 12 have their own […]

Asterisk: “Today I began working on a brand new template for various sites down at the hospital. […] I’d decided that the main navigation, consisting on seven items of varying character and word length, would be done with text and CSS, as opposed to images. […] I got the basic navigation bar down and working […]

Web Pro News — “Be careful when taking advice from search engine marketers on this topic. They are often more concerned with spider-friendliness than user-friendliness. In order for a Web site to be successful, first and foremost, it needs to satisfy your target audience.”
Is there a conflict between search engine optimization and usability?
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UPA — “Friends of Usability are the people who help create usable software, web sites and other products by supporting the work of usability professionals.”
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UPA Voice — “When designing social software do you design for the individual or for the group? The answer is both; and do so equally. In designing social software; because it deals with groups of humans and groups of humans have certain behavioral patters, at some point there will be a need to balance the […]

Bradlands — “It’s not a technical flaw with the GMail system. It’s a combination of poor user interaction design and a little social hacking that opens up the system to potential abuse.”
I find it VERY interesting that the security issue is tied to the interaction design, as Brad calls it.
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FCW.com — “Usability University, sponsored by the General Services Administration and the Department of Health and Human Services, allows Web masters and content managers to learn best practices and techniques for improving users’ experiences with online government services. The program includes free seminars and fee-based, in-depth courses for federal staff and contractors.”
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In a previous posting I pointed out that there are hidden fees all over the place. Well, I found another example; hidden fees associated with bi-weekly mortgages.

I know several cops and I know the answer. There are two parts to the answer. The first part is what everyone thinks, namely that cops like donuts so they eat them. Simple cause and effect relationship. This really does seem to be true. Many cops have told me that they love donuts. Perhaps […]

One Plus One Equals Three — “People (real human beings with feelings and emotions) interact with web sites (and other forms of experience design) to do all sorts of activities. Some are task-driven (online banking, booking a flight, checking weather reports, for example) but many more are offering experiences where the term user seems both […]