WebWord

Asterik — “Blaming the users for anything should raise a huge red flag that you’ve got some usability problems.”
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TechExtreme — “I.T. projects often fail, he claims, because I.T. staffers comprise a distinct subculture within many organizations — one that often conflicts with users and managers. Over 18 months, Stanton and research associate Kathryn Stam studied a dozen organizations in New York that were installing major technology projects. After interviewing more than one hundred […]

Jakob Nielsen — “In the U.S. today, we have 2.3 million programmers. Current best practices call for allocating 10% of development staff to usability, meaning that we ought to have 230,000 usability professionals. I doubt that there are even 30,000 people in the U.S. who are remotely qualified to call themselves usability professionals. We thus […]

“But believing that offshore outsourcing causes unemployment is the economic equivalent of believing that the sun revolves around the earth: intuitively compelling but clearly wrong.”
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TheFeature — “People in 15 countries are wearing Portable People Meters at this moment, and media companies are analyzing this information to figure out ways to get you to consume more media and buy more stuff.”
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“This site is meant to be an online museum of graphical interfaces, especially those old, obscure and in desperate need of preservation.”
Visit the site…

YouSendIt seems like a simple way to do FTP. Useful and convenient. Speaking of fun little web sites, check out FutureMe.org, which allows you to pre-program emails to be sent to yourself in the future. Just like Mail to the Future, which is now dead.

BBC News — “Philips, Nokia and Sony are banding together to create a basic technology that will help gadgets automatically connect with each other. Near Field Communications helps gadgets work out the best way to swap data when they are brought within a few centimetres of each other.”
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Wharton School — “According to Chopra, the ultimate test of business leadership is what happens to a company after the CEO leaves.”
Read the article… Might require registration.

Yahoo News — “A few weeks ago, I was watching a TV program showing how customer-service people in India were being trained to speak with a Southern accent.”
Comments: If you ignore the political and economic implications of this and concentrate on the usability, you’ll realize it is a good idea. By using Southern accents […]

Mobile Gadget News — “My mom is a professional photographer and has been looking to get a new digital camera. She was looking into getting a new 8 Mega-Pixel wonder and since last Friday she has been trying to get one. She fell into some major pitfalls with some shady characters that needs to be […]

ePrairie — “Customer research and research in general is an excellent means of reducing your risk. It’s absolutely worth the investment. Assuring you know what you’re doing (by having a staff person who knows what they’re doing) or contracting with someone to represent you who knows what they’re doing will go a long way in […]