Productivity in the Service Economy
Jakob Nielsen — “In the U.S. today, we have 2.3 million programmers. Current best practices call for allocating 10% of development staff to usability, meaning that we ought to have 230,000 usability professionals. I doubt that there are even 30,000 people in the U.S. who are remotely qualified to call themselves usability professionals. We thus need 200,000 new usability jobs to achieve the minimum standards for good design.”
April 8th, 2004 at 1:47 am
Perhaps best practices aren’t good enough?