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WebWord Weblog Posting Posting Date: July 17, 2002 Usability Testing (Chapter 1) -- "Before I begin, I just want to say that I do not consider myself to be an expert in usability testing, user interface design or just about any other area. I do, however, have some experience with these areas (both positive and negative) and I decided to write this article to share my experience with others."
Reader Comments...
Nice that the author was upfront about his lack of expertise. Given that (and the many mistakes in the article), why did John post it, rather than an article written by someone who knows what they are talking about? Posted by: Ron Zeno on July 18, 2002 09:16 AM
Ron, I post many things that I don't like or don't agree with. This might sound strange since most people would not take this approach. However, I sometimes like to let the market decide if the material is good or not. If I feel strongly, I will add a comment to the posting. Note that if the material is just plain wrong, or if it would cause harm, I generally would not post a link to it. In this case, I think there is a lot of value in seeing how a novice approaches usability and usability testing. It opened my eyes to a few things. First, the article has been viewed about 6,800 times. That is significant. What impact has it had on those people? Have they decided to look for more usability information? Second, it is highly rated by readers. On a scale of 1-5, it rates as 4.83. Not too shabby. Obviously the author wrote something the audience wants. Posted by: John S. Rhodes on July 18, 2002 10:14 AM
I also think such articles give the usability expert an inside view of what middle management or higher up may be thinking or think they know on the subject. After all....they are your clients.
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