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11/01/2001 Entry: "1-Nov-2001 -- What Would Wal-Mart Do?"

What Would Wal-Mart Do? (Flazoom) -- "Wal-Mart's success formula is the same formula for success on the web. Sites that design their user experience to be easier, faster and cheaper will share the same success on the web that Wal-Mart enjoys in the retail industry. Sites like Amazon.com are successful, not because of a huge selection, but instead because it is almost effortless to buy. That effortless quality of use breeds loyalty from consumers, and brand-loyalty is money in the bank." (Comments: Rock on!)

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