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11/01/2001 Entry: "1-Nov-2001 -- What do broadband customers want?"

What do broadband customers want? (CNET) -- "What happens when consumers switch from narrowband to broadband? Do they surf the same sites? Chat more? Look for the same entertainment and community experiences they had enjoyed through their narrowband connections? For businesses targeting these consumers, information about what happens as they make the transition to broadband is frequently too scarce for strategic decision making."

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