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A Clever Web Site: ollllo.com 

Article by John S. Rhodes


Abstract

The first purpose of this article is to briefly explain why most web sites should be bland and follow standards. Trying to be clever is usually a bad idea. The second purpose is to review ollllo.com, which is a clever web site. 


Bland Land?

Most successful web sites are not clever. They aren't interesting and they just aren't jazzy. In general, if you want to increase the usability of your web site, you should make it more plain. Most web sites should look, feel, and act the same. There is a very good reason for this. Consistency. People spend more time on other web sites and they expect your site to work like them. It is a good idea to follow standard practices. Similarly, it is wise to follow the leaders

Bland is beautiful.

I'm not trying to stifle creativity, but there is empirical evidence that indicates how to design web sites. For example, there is hard data that can be used to determine where common e-commerce objects should be located. Most people expected the login/register link should be located at the top-left part of the screen. The help/service link should be located at the top-right corner of the screen. Give people what they want; know when to follow convention. Use data to drive most of your design decisions. 


Understanding "Clever"

Is it always a good idea to make your site look and feel like other web sites? Is it always good to follow the leaders? Is it always a good idea to have a bland web site? Of course not! In fact, breaking the rules can be a great idea. It can make a web site more fun and more memorable. Breaking the rules can actually make a web site more usable. Similarly, being clever in the right ways can have a huge impact. 

To illustrate a few clever ideas I am going to spotlight ollllo.com, a web site for Jeep enthusiasts. My favorite thing about this web site is its URL. Take a close look at it and then take a look at these two images...

ollllo logo  Grill of a 2002 Jeep

If you don't get it, take a look at the URL, logo, and grill again. Hopefully you realize that they all look the same. I think that this is very clever! Once you see it, it really sticks in your mind. 

But there is more about ollllo.com that I like. The site has fun with itself. For example, much like Where's Waldo, little Jeep graphics can be found in interesting places around the site. Below are two examples that I found on the home page. 

Example One: Little Jeep image  Example Two: Little Jeep image

ollllo.com has a certain "bad" attitude that makes sense given their focus. The attitude is best illustrated by the language they use on the ollllo Gear page, where they sell merchandise. These folks are not politically correct. Simply stated, their product descriptions are clever.They are not out to make friends. Instead, they say what they want and they say it with gusto. 


Summary

Clever web sites can be good web sites. In many ways, ollllo.com is a good web site with excellent content. I spent nearly 1/2 hour reading through the site and watching the videos. The navigation is pretty good and the site is crisp and clean. So, it is a clever but usable web site. Bravo!

Here are some general comments about being clever:

  1. Most web sites are not clever, but most web sites should not try to be clever. 
  2. It is difficult to be clever. Most people have a tough time being sharp and witty.
  3. Being clever should not get in the way of being practical. Please don't sacrifice usability.
  4. If you are going to be clever...be clever. Go for it all of the way; don't be timid or it won't work.
  5. Expect rejection from some people. Not everyone will understand your humor or clever ideas.
  6. When in doubt, don't be clever. Follow standards. Follow the herd. Be plain. 

 

Comments?  

Please send them to me:  john@webword.com  I want to know what you think about this article.

 


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