WebWord.com > Interviews > Writing About Technology (5-Nov-2000)

 
Writing About Technology

An interview with Dan Gillmor, Technology Columnist for the San Jose Mercury News.

Conducted via email by John S. Rhodes (5-Nov-2000)

Introduction

What is the San Jose Mercury News and what is your role? 

The Mercury News is Silicon Valley's daily newspaper, part of the Knight Ridder chain. I'm technology columnist. I also write an online column for SiliconValley.com, which is part of KnightRidder.com, the company's online arm. 


How do you stay on top of the news? Where do the ideas come from? How do you keep your finger on the pulse of the new economy? 

I read everything I can and talk with as many people as I can. My best ideas come from noticing trends or from sources who tell me what I'm missing (I miss plenty, it seems...). I've been a skeptic on the near-term prospects of the "new economy" but not the long-range changes we're going to see. My own business is will be among the most severely affected, I suspect. 


What are the three most important technology issues? What are the burning topics right now? 

Not necessarily in this order: 

  • Peer-to-peer. 
  • The war over intellectual property in general. 
  • Ubiquitous computing. 


Opinions and More Opinions 

Have large companies taken over the internet? What are they doing to crush their competition? What unfair or unlawful practices are they using? 

Large companies are taking over major pieces, in part by throwing lawyers at people they don't like. AOL and Microsoft are clearly trying to carve out a piece of the Net, and may well do so. Microsoft's moves to own the browser mean that it controls the single most important access method, at least today. AOL's stance on instant messaging is contrary to the Internet's open-standards traditions. The cable TV industry is refusing to provide open access to other ISPs. The phone companies are offering DSL at prices their competitors can't match in most cases, and continue to obstruct competition wherever possible. 


Should every person be allowed equal access to the web? Why? Why not? 

I'm not sure what this means. Should taxpayers buy PCs and ISP access for everyone? Probably not. It's too expensive, and Moore's Law is taking care of the cost within a few years. I do think the taxpayers should consider building fiber to every home and business in the nation, just as we paid for the interstate highway system. 


Why do so many web sites suck? Why do they have poor writing, poor editing, and poor design? Do you have any suggestions? 

Because engineers and, sometimes, marketers have been the designers, not people who understand user interfaces. That's changing, I think. 


How is the internet landscape changing? Do you think people understand how these changes will hit them? Feel free to use the recent AOL and Time Warner merger as an example. 

I don't think the public in general is aware of how it's changing. We are in danger of having very few choices for ISPs, and the owners of copyrighted material are working in the courts to make the Web a one-way system, not the multidirectional Web it was supposed to be. 

This is dangerous in all kinds of ways, but the loss of worthwhile speech is frightening. 


Personal 

Who do you respect? Who are your role models? What person had the most impact on your life? 

I try to respect everyone unless they do something to cause disrespect. 


What are your personal rules? What is your creed? What is your motto?  

I try to do the right thing. 


What are your favorite books? What are your favorite web sites? 

Books: 

Websites: 

No special favorites, though I visit many on a regular basis. 


Wrap Up

Tell us something amazing. Stun us. Hit us with something that would be impossible to know without reading this interview. 

It will soon be all but impossible to protect what we call "intellectual property" from what is called "piracy" -- both of which terms are grossly misleading in that context. Everyone in the copyright business will need to find a new business model, because the alternative is a system of protection so restrictive that it will destroy all privacy, public libraries and other things we tend to like. 


What important question did I forget to ask you? What is your answer to that question? 

None at the top of my brain right now...


Final thoughts? Shameless plugs? Pearls of wisdom? 

Wisdom comes from wiser people than me...


What next?

  • Feel free to create a link to this interview.

 

If you want to know when new interviews go online,
subscribe to the WebWord.com Usability Newsletter!

 

Home | Moving WebWord | Cool Books | Hot Web Sites
Reports
Newsletter Archive | Interviews | About WebWord.com


Contact John S. Rhodes, WebWord.com Editor and Webmaster

URL: http://webword.com/interviews/gillmor.html

© 2000 by WebWord.com. All rights reserved.
Do not reproduce or redistribute any material from this document,
in whole or in part, without explicit written permission from WebWord.com.