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	<title>WebWord</title>
	<link>http://www.webword.com/wp</link>
	<description>The usability blog of John S. Rhodes</description>
	<pubDate>Wed, 17 Jun 2009 13:20:39 +0000</pubDate>
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		<title>Usability Library</title>
		<link>http://www.webword.com/wp/2009/06/17/usability-library/</link>
		<comments>http://www.webword.com/wp/2009/06/17/usability-library/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 13:13:45 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/06/17/usability-library/</guid>
		<description><![CDATA[My friend Dr. Peter Meyers is giving away a usability library. Here&#8217;s what he says:
&#8220;If you&#8217;re counting, that&#8217;s 9 books and roughly a $200 value. What do you have to do? Just write a blog post telling us (the world, that is) why you love usability and want to jump-start your usability training, whether you&#8217;re [...]]]></description>
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		<title>11 Usability Design Guidelines</title>
		<link>http://www.webword.com/wp/2009/05/23/11-usability-design-guidelines/</link>
		<comments>http://www.webword.com/wp/2009/05/23/11-usability-design-guidelines/#comments</comments>
		<pubDate>Sat, 23 May 2009 15:46:45 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/05/23/11-usability-design-guidelines/</guid>
		<description><![CDATA[Editor&#8217;s Note: This is a transcript of an audio that I&#8217;ve only released to a few people. Please excuse the conversational tone.
This short report provides you with 11 guidelines related to the design process. It&#8217;s based on material generated and maintained by the U.S. government, specifically the Department of Health and Human Services (usability.gov).I&#8217;ve just [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/05/23/11-usability-design-guidelines/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Pushing Paper</title>
		<link>http://www.webword.com/wp/2009/05/21/more-paper/</link>
		<comments>http://www.webword.com/wp/2009/05/21/more-paper/#comments</comments>
		<pubDate>Thu, 21 May 2009 15:19:07 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/05/21/more-paper/</guid>
		<description><![CDATA[I use a lot of paper.
There are a three reasons for this. First, I like to organize material offline. I&#8217;m a paper and pencil kind of guy so I often print emails, online references and PDF files.
Second, I like to do editing offline. I like to break out my highlighter and red pen or trusty [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/05/21/more-paper/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Pitching User Centered Design</title>
		<link>http://www.webword.com/wp/2009/04/28/pitching-user-centered-design/</link>
		<comments>http://www.webword.com/wp/2009/04/28/pitching-user-centered-design/#comments</comments>
		<pubDate>Tue, 28 Apr 2009 11:01:35 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/04/28/pitching-user-centered-design/</guid>
		<description><![CDATA[Daniel Szuc pointed me to this question on IxDA:
How do you pitch UCD process (or design thinking)?
&#8220;How do you tell people what you are doing everyday as UX designer/researcher? How do you convince engineers/PMs/stakeholders/clients that the user-centered design is the right way to go?&#8221;
I think this is my favorite response&#8230;
&#8220;Start small and grow - start [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/04/28/pitching-user-centered-design/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Selling Usability - An Interview with John Rhodes</title>
		<link>http://www.webword.com/wp/2009/04/27/selling-usability-an-interview-with-john-rhodes/</link>
		<comments>http://www.webword.com/wp/2009/04/27/selling-usability-an-interview-with-john-rhodes/#comments</comments>
		<pubDate>Tue, 28 Apr 2009 02:17:59 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/04/27/selling-usability-an-interview-with-john-rhodes/</guid>
		<description><![CDATA[Gerry Gaffney of Information &#038; Design recently interviewed me about Selling Usability, my new book about &#8220;sneaking&#8221; usability and user experience into organizations. Don&#8217;t miss it.
Here&#8217;s an excerpt&#8230;
Companies don’t really care about user experience and usability any more than, for example, they care about, let’s say thermodynamics, or electricity. A company doesn’t care about electricity. [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/04/27/selling-usability-an-interview-with-john-rhodes/feed/</wfw:commentRSS>
<enclosure url='http://media.libsyn.com/media/uxpod/JohnRhodes.mp3' length='7880832' type='audio/mpeg'/>
		</item>
		<item>
		<title>SellingUsability.com Now Live</title>
		<link>http://www.webword.com/wp/2009/04/19/sellingusabilitycom-now-live/</link>
		<comments>http://www.webword.com/wp/2009/04/19/sellingusabilitycom-now-live/#comments</comments>
		<pubDate>Sun, 19 Apr 2009 18:56:29 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/04/19/sellingusabilitycom-now-live/</guid>
		<description><![CDATA[
   

SellingUsability.com is now like because Stefan Wobben of Concept7 convinced me to purchase that domain. (Thanks again, Stefan!)
On the new Selling Usability web site you will find direct links to the book on Amazon.com as well as the digital download version. I&#8217;ve also included several reader reviews plus a link to a [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/04/19/sellingusabilitycom-now-live/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Complaining Versus Providing Solutions</title>
		<link>http://www.webword.com/wp/2009/04/19/complaining-versus-providing-solutions/</link>
		<comments>http://www.webword.com/wp/2009/04/19/complaining-versus-providing-solutions/#comments</comments>
		<pubDate>Sun, 19 Apr 2009 12:55:24 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/04/19/complaining-versus-providing-solutions/</guid>
		<description><![CDATA[I&#8217;ve never held a formal position as a usability professional. I&#8217;ve never been a UX Manager, Usability Specialist or Interaction Designer. All of my experience is just outside these formal roles.
I&#8217;ve done a bunch of usability consulting on my own. I&#8217;ve worked as a &#8220;hired gun&#8221; doing UX work for firms like MarketFace. And, I&#8217;ve [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/04/19/complaining-versus-providing-solutions/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Review of Selling Usability by Stefan Wobben</title>
		<link>http://www.webword.com/wp/2009/04/13/review-of-selling-usability-by-stefan-wobben/</link>
		<comments>http://www.webword.com/wp/2009/04/13/review-of-selling-usability-by-stefan-wobben/#comments</comments>
		<pubDate>Mon, 13 Apr 2009 14:56:20 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
	<category>Selling Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/04/13/review-of-selling-usability-by-stefan-wobben/</guid>
		<description><![CDATA[Stefan Wobben, founder and usability researcher at Concept7, was kind enough to write up a review of Selling Usability on Amazon. This is now the third 5-star review of the book.
Here&#8217;s an excerpt:
&#8220;Selling Usability will provide you with all the answers you need. The book is highly practical and will offer many tips which you [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/04/13/review-of-selling-usability-by-stefan-wobben/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Selling Usability Instant Digital Download</title>
		<link>http://www.webword.com/wp/2009/04/06/selling-usability-instant-digital-download/</link>
		<comments>http://www.webword.com/wp/2009/04/06/selling-usability-instant-digital-download/#comments</comments>
		<pubDate>Tue, 07 Apr 2009 00:44:53 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/04/06/selling-usability-instant-digital-download/</guid>
		<description><![CDATA[Reviews of Selling Usability have been excellent. It&#8217;s nice to know that my passion for usability and UX is not isolated. Indeed, based on the feedback, many people have been waiting a long time for a book like this.
There&#8217;s literally nothing on the market like this book.
Unlike Cost Justifying Usability I do not make any attempt to [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/04/06/selling-usability-instant-digital-download/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Reviews of Selling Usability</title>
		<link>http://www.webword.com/wp/2009/04/02/reviews-of-selling-usability/</link>
		<comments>http://www.webword.com/wp/2009/04/02/reviews-of-selling-usability/#comments</comments>
		<pubDate>Fri, 03 Apr 2009 03:28:56 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/04/02/reviews-of-selling-usability/</guid>
		<description><![CDATA[Here&#8217;s some buzz about Selling Usability.
Peter Morville writes: &#8220;What do Niccolò Machiavelli and Mother Teresa have in common? They&#8217;d both be proud of John Rhodes for writing this book. Selling Usability is a delightfully sneaky guide to making the world a better place. It&#8217;s a &#8220;must read&#8221; for all user experience strategy and design folks [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/04/02/reviews-of-selling-usability/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Selling Usability Discount</title>
		<link>http://www.webword.com/wp/2009/03/30/selling-usability-discount/</link>
		<comments>http://www.webword.com/wp/2009/03/30/selling-usability-discount/#comments</comments>
		<pubDate>Tue, 31 Mar 2009 02:39:03 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/03/30/selling-usability-discount/</guid>
		<description><![CDATA[Well, it&#8217;s been very interesting the last 24-48 hours regarding Selling Usability: User Experience Infiltration Tactics.
Here&#8217;s the scoop. Nearly all of my sales are coming through Amazon. That&#8217;s not really a shock. People are heading over there, looking for &#8220;Selling Usability&#8221; and buying. I mean, that&#8217;s what I think several people are doing.
Also, I know [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/03/30/selling-usability-discount/feed/</wfw:commentRSS>
		</item>
		<item>
		<title>Selling Usability</title>
		<link>http://www.webword.com/wp/2009/03/29/selling-usability/</link>
		<comments>http://www.webword.com/wp/2009/03/29/selling-usability/#comments</comments>
		<pubDate>Mon, 30 Mar 2009 01:10:25 +0000</pubDate>
		<dc:creator>John Rhodes</dc:creator>
		
	<category>Usability</category>
		<guid isPermaLink="false">http://www.webword.com/wp/2009/03/29/selling-usability/</guid>
		<description><![CDATA[I&#8217;m announcing&#8230;
Selling Usability: User Experience Infiltration Tactics.
But first, let me tell you the story&#8230;

So once again I need to apologize. It&#8217;s been too long since I posted a note on WebWord. As usual, I have a good excuse. (I hope that you agree with me.)
For the last few years I&#8217;ve been working on a book. [...]]]></description>
		<wfw:commentRSS>http://www.webword.com/wp/2009/03/29/selling-usability/feed/</wfw:commentRSS>
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