WebWord

“Anybody can make a simple-looking interface if the system only does one thing. If you want to do one of the many other things Google is able to do, oops, first you have to figure out how to find it, then you have to figure out which of the many offerings to use, then you have to figure out how to use it. And because all those other things are not on the home page but, instead, are hidden away in various mysterious places, extra clicks and operations are required for even simple tasks – if you can remember how to get to them.” (Author: Don Norman, Source: uiGarden.net)

Don Norman is mad as hell. I’m not sure I agree, but I love the passion.

“Is Google simple? No. Google is deceptive.”

This entry was posted on Tuesday, March 14th, 2006 at 8:48 am and is filed under Usability. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.